Metrics- Track And Improve Your Performance

As a seller, making sure that your products are dispatched on time is an absolute necessity. However, while processing orders, many sellers often breach the RTD (Ready to Dispatch) period. RTD, in simple words, is the total time period within which a seller has to get his products prepared for dispatch. This doesn’t just affect the seller’s performance ratings but it also might lead to the customers cancelling the order.

Tips to improve your seller performance

Returns: Frequent returns can lead to the delisting of your account.
Seller cancellation: The seller cancellation rate should not exceed 0.5%. If you cross this threshold, you are liable to be charged an additional commission fee depending on whether you cancelled before/after marking RTD.
Pick up reattempts: This rate shouldn't exceed 3%. May affect your performance.

Seller Tiering Overview

When you sell on Green Delight, the better you perform, the more benefits you can enjoy. Your performance is evaluated and rewarded on the basis of this you are categorized as a Bronze seller, Silver seller or Gold seller. This rating is valid for a period of 90 days and once you achieve all the criteria for the next tier, it will be upgraded.

How can I check my growth opportunities

To help you grow your business from strength to strength, Green Delight offers you a number of tools and important information in the form of growth opportunities. To check your growth opportunities, sign into the seller dashboard and click on the ‘Growth’ tab, then click on ‘Opportunities’. However, sevices are not available now, but will be available soon.
Stay tuned!

Everything you need to know about Selection Insights

In order to increase your sales, you must ensure that you sell the products that are new, in demand and trending. To help you build your product catalog accordingly easily, Green Delight is offering you information on best-selling products, new products and trending products under various product categories and sub-categories. As a result, you don’t have to spend time on market research and understanding what is relevant to your business.
Selection Insights options will be available soon!!

How to reduce returns

By reducing returns you can avoid paying unnecessary costs and also work at improving your profits. So, follow these 8 measures to reduce your returns and better your performance as a seller.
1. Verify product authenticity
2. Give detailed product description
3. Check product quality
4. Price it right

Why do products get returned

As a seller you should work towards increasing your sales but you should also focus on how you can decrease returns. In order to do this, it is important for you to understand the reasons why products are returned. Product returns are of two types:
Customer returns: Product isn’t matching with the product description
Courier returns: Customer was not reachable in all 3 attempts